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FAQ

Common Questions

Everything you need to know before we start working together.

How quickly will you reply?
Within 24 hours on business days. For urgent matters, WhatsApp us directly — we typically reply within minutes during working hours.
Do I need a complete idea to start?
Not at all. Many of our best projects started as rough concepts. Our discovery process helps clarify scope and direction together.
What's the free consultation?
A 30-minute call to understand your goals, discuss tech options, and review rough timelines — no pressure, no sales pitch.
How does payment work?
Fixed-price projects with milestone payments — typically 30% upfront, 40% at mid-point, 30% on delivery. No surprise invoices.
Can you sign an NDA first?
Absolutely. Check the NDA box in the form or mention it on WhatsApp. We'll send a signed NDA within one business day.
Do you work with clients outside Kenya?
Yes — we serve clients in 20+ countries. All communication is remote via Slack, Zoom, or WhatsApp.